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Philips Customer Relations Specialist 
United States, Tennessee, Nashville-Davidson 
572358088

22.11.2024
Job Description
Job Posting Description

Your role:

  • Take inbound customer service calls and provide accurate, satisfactory answers to Dental Professional questions and concerns.
  • Take ownership to determine customer’s requirements and recommend appropriate solutions.
  • Effectively multitask while engaging with customers on the phone by properly utilizing resources and tools to drive a one call resolution.
  • Enter orders accurately and efficiently utilizing our order entry tool and applications. Properly upsell and cross sell products.

You´re the right fit if:

  • You have an excellent interpersonal and communication skills
  • You possess a very strong phone presence for taking inbound calls and making outbound cold calls as well as collaborating with internal stakeholders
  • You have ability to apply persuasive selling skills via telephone to address customer needs
  • You have a bachelor’s degree.
  • You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this .

How we work together

This is an office role.

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

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The pay range for this position in Nashville, TN is $25 to $27 hourly.

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US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

within commuting distance to Nashville, TN