Citi Group Head Hotel Partnerships VP 

United States, Florida, Jacksonville 

572335400

This role will be responsible for the following:

• Develop Citi Travel’s value propositions, positioning, segmentation, pricing, targeting, channel strategies, and competitive differentiation to achieve preferred status as a hotel partner to Citi Travel customers.
• Design and deliver a seamless and rewarding hotel program customer experience for Citi Travel clients.
• Evaluate the potential to leverage and implement our travel eco system with other strategic hotel partners.
• Oversee the end-to-end project lifecycle, from concept to launch, ensuring timely delivery and high-quality execution of hotel partner integration.
• Actively drive year over year growth, including, but not limited to, increasing customer transactions, customer visits and overall engagement of the hotel program.
• Monitoring, reporting and analytics of the hotel program and benefits utilization that drives strategic initiatives.
• Manage external partners and ongoing relationships related to the Citi Travel hotel program.

Qualifications:

• 7+ years of experience and a successful proven track record within the luxury hotel or hospitality industry.
• 5+ years of experience in partner management with a focus on building and managing partnerships in the travel space.
• Bachelor's degree required; advanced degree a plus.
• Strong verbal and written communication skills, including presentation skills.
• Project management and governance experience with the proven ability to develop project plans and drive a diverse group of stakeholders to identify and achieve milestones within deadlines.
• Superior organizational skills, with proven ability to successfully manage multiple, concurrent priorities in addition to strong judgment and critical thinking skills.
• Experience working on hotel programs within the travel, OTA and/or rewards space.
• Self-motivated with a passion for establishing and maintaining a culture of control within the business.
• Demonstrated relationship management skills with ability to deepen relationships, build partnerships, and influence a group of diverse stakeholders across the businesses and key functional support areas.
• Detail oriented, with proven ability to question and identify opportunities within existing processes and business practices by leveraging previous experiences and knowledge of the business.
• Deep functional knowledge of Credit Card Rewards is a plus.
• Pragmatic problem-solver, forward thinker with independence of thought.

Anticipated Posting Close Date:

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