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Bank Of America Watson AIOps
United States, Texas, Plano
572084868

12.07.2024

Job Description:

The role of the Fault Monitoring Engineer is to provide engineering services to support the evolution of the Fault Monitoring toolset. The work is always in alignment to the current and approved architectural, roadmaps, technology standards and templates, governance and change management policies set forth by the firm.

Responsibilities:

Provides subject matter expertise and consulting services on a range of technologies and assists Technical Analysts and Infrastructure Engineers to ensure that technology solutions comply with enterprise system design and engineering standards
Assists with translating business requirements into technical definitions, reference models, blueprints, and playbooks for deployment in compliance with architecture standards and policies
Assists in the evaluation of reference models, blueprints and playbooks to ensure they are fit for purpose
Develops software solutions to address manual and repeatable work or inefficient processes
Conducts on-site evaluations of third-party products being considered for firm adoption
Promotes an inclusive and healthy working environment and helps to resolve organizational impediments/blockers
Contributes to the creation/selection of functional and non-functional product evaluation requirements within and across domains

Required Qualifications:

Minimum 5+ years of experience in IBM Netcool Operations Insight & AIOPS platform
Strong knowledge of system and networking concepts
Experience in deploying Netcool Omnibus, Netcool Impact, Network Manager, Probes, Gateways, and Cognos Analytics in high-availability environments
Experience in deploying Topology Manager, Runbook Automation, and CNEA components in the RedHat OpenShift container platform
Experience deploying various probes and gateways in a high-availability environment
Experience in developing custom probe rules
Configuration of network discovery across multi-region environments
Configuration of custom AOC files and custom network views
Experience in designing and developing Cognos custom reports
Experience in developing Netcool Impact custom policies and object server triggers to integrate with third-party systems
Strong hands-on experience with Syslog, MTtrapd, MessageBus probes, IDBC, and XML gateway
Configuration of SevOne network discovery
Configuration of SevOne poll policies
Experience with SevOne object grouping concepts
Experience in building Runbook Automations

Desired Qualifications:

Bachelor's degree in engineering, computer science, related field and or technical training
Prior Experience with SevOne Network Performance Management building maps/links
Functional knowledge of Network components such as switches, routers, firewalls, proxies, load balancers etc. Understanding of inter-dependencies of various network components
Self-starter, self-directed and shows initiative
Focused on execution, delivery, and commitment to dates
Skills in Scripting desired; Python, Ansible, Shell, JavaScript
Familiarity with the Software Development Life Cycle (SDLC) process and Agile Project delivery
Sound engineering foundation with network and systems troubleshooting skills
Linux/Unix/Windows server administration
Working knowledge of Active Directory
Can tie strategy and actions to business impact and results
Demonstrates ownership: Is accountable and can hold others accountable (professionally)
Strong written and verbal communications skills. Ability to communicate and influence upward as well as laterally
Organized and detail oriented; must have a strong technical acumen
Ability to partner with others for the good of the initiative
Experience in various Fault Monitoring tooling vendors including but not limited to IBM, SevONE, MicroFocus, SPLUNK, as well as equipment manufacturers such as Cisco, Aruba, Cloudgenix, Fortinet
Financial services (Insurance, Banking, Investment banking)

Skills: