Bank Of America Information Management Analyst - Marketing Services & Support 

United States, New Jersey 

571557617

This job is responsible for moderately complex activities supporting the assignment, sourcing, gathering, furnishing and movement of financial and client information and data. Key responsibilities include fund setup, client identification data, pricing, and cost basis reporting. A Job expectations include providing quality service and effective operations support for internal business partners and external clients.

Responsibilities:

• Performs moderately complex activities supporting the assignment, sourcing, gathering, furnishing and movement of financial and client information and data according to the established guidelines and procedures
• Responds to moderately complex client inquiries via numerous channels to support operational efficiency and quality client service
• Reviews and approves required account documentation
• Identifies risk and opportunities for process improvement based on an understanding of how the work impacts other operational units
• Maintains knowledge of operational processes and assists in training less experienced team members

Line of Business Job Description:

The Securities Settlement and Custody Operations group plays a significant role within Wealth Management Operations (WMO). The organization is responsible for Clearing & Settlement for various Pierce and Private Bank distribution channels, servicing Private Bank Securities on PACE, Fund Relationship and Onboarding Mutual Fund & Alternative Investments.

Opportunities exist for team members to develop leadership, project management and technological skills. The role provides an opportunity to liaise with fund companies and transfer agents to acquire knowledge related to technology business requirements, product fees and billing as well as trading.

Responsibilities include but are not limited to the following.

• Review of onboarding documents received from fund companies which provide instructions for the setup of Mutual Funds, Alternative Investments, Unit Investment Trusts, and various other products
• Analysis of received data to ensure system supportability
• Data entry to add products to the proprietary platform
• Quality review of data entered
• Testing of system enhancements based upon business initiatives
• Frequent communication with internal and external business partners
• Assist with project work as needed

Required Skills:

• Proven history of effective ownership and accuracy with an emphasis on attention to detail
• Intellectually curious with a desire to identify and implement innovative solutions
• Ability to prioritize and handle multiple job related duties including day to day tasks and project work in a deadline oriented environment
• Ability to think critically while effectively managing and finding resolutions to complex situations independently
• Acts proactively to identify, control, and mitigate risks
• Excellent follow-up and organizational skills
• Provide outstanding personalized service and exhibit professionalism in all situations
• Proficient in Microsoft Office Suite with a strong background in Excel

​Desired Skills:

• Knowledge of Alternative Investments

Skills:

• Account Management
• Attention to Detail
• Customer and Client Focus
• Written Communications
• Analytical Thinking
• Oral Communications
• Prioritization
• Problem Solving
• Collaboration
• Recording/Organizing Information
• Research
• Result Orientation