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What you'll be doing:
First and primary point of technical support for our hardware and software products provided to customer
Shepherd critical customer issues and provide timely advance warning of critical issues that need attention
Technical authority on all NVIDIA products, directly supporting Sales Account Managers, and working closely with the team to secure design wins
Establish close personal technical ties to the customer account, establishing personal relationships to facilitate rapid resolution of issues, and promote the highest levels of customer satisfaction
What we need to see:
MS or PhD in Engineering, Mathematics, Physics, or Computer Science, or equivalent experience
4+ years of work-related experience in Datacenter design, DevOps, Cloud software development or high-performance computing or systems, CUDA experience is helpful
Additional experience in a related field such as HPC systems design, AI/ML Infrastructure optimization, Building systems for mission-critical applications, Enterprise Datacenter experience
Good to have experience with modern Deep Learning software architecture and frameworks and parallel computing algorithms
Exposure to GPU Computing and CUDA programming
Ability to multitask effectively in a multifaceted environment
Strong analytical and problem-solving skills
Ways to stand out from the crowd:
GPU development experience
Deep Learning and/or AI experience
Clouddevelopment/deploymentexperience
In-depth software development or data science experience
Advanced degree
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