People are Jacobs’ greatest asset, and we offer a competitive package to retain and attract the best talent. In addition to the benefits you’d expect, UK employees also receive free single medical cover and digital GP service, family-friendly benefits such as enhanced parental leave pay and free membership of employee assistance and parental programs, plus reimbursement towards relevant professional development and memberships. We also give back to our communities through our Collectively program which incorporates matched-funding, paid volunteering time and charitable donations.
* Answer and appropriately direct incoming calls.
* Greet visitors; determine nature of business and direct to appropriate individual.
* Ensure completion of any visitor management tasks including review of Office Safety Induction Presentation.
* Maintain guest and visitor sign in/out; oversee the distribution and return of employee and visitor access badges.
* Assist in building or suite access control and the maintenance of a safe, healthy, and secure office.
* Maintain local contact lists, if appropriate.
* Maintain neat and organized front office area.
* Manage conference room use, reconcile conflicts, and post schedules (if appropriate).
* May assist with meeting setup, including procuring food and equipment.
* May perform other duties in support of the facility team or general office, as needed.
* Prepare and process incoming and outgoing mail (includes determining and affixing postage).
* Maintain records on outgoing registered mail and packages and reconcile charging errors as needed.
* Handle special requests for mail, package, shipping-freight services.
* Ensure compliance with all legislation related to the handling and shipping of materials.
* May assist with mass mailings (generating distribution lists, labels, etc.).
* Respond to requests for facility maintenance or repair.
* Ensure completion of routine and required building or equipment service.
* Maintain equipment manuals and logs.
* Purchase and stock office supplies.
* Follow appropriate standard supply and related cost charging guidelines.
* Respond to internal requests for facilities service or repairs and contact property management or external providers as appropriate.
* Assist with tasks related to facility management and appearance.
* Assist with facility Health, Safety, Security, and Environmental tasks.
* Support Plan Beyond goals and tasks related to Office Sustainability.
* Create or order Jacobs identification badges, and provide building or suite access card management.
* Direct staff to corporate guidance on offsite storage, and coordinate box storage and retrieval.
* Upkeep of floor plans and other office information.
* May track office utilization or update other Facility related data as needed or requested.
The selection process is focused upon attributes and relevant practical experience, as opposed to prescribed levels of academic or professional qualification. Key attributes for the role include, but are not limited to:
* Good communication and interpersonal skills with stakeholders at all levels of the business.
* Strong work ethic and proactivity, self-motivation and initiative.
* Ability to positively deal with unexpected change.
* Work regime flexibility and accepting there are periods of increased working requirements.
* Patience, positivity, and resilience.
* Enjoys team camaraderie whilst is also being able to work independently.Previous Facilities & Real Estate or similar experience is desirable, but not essential. Full on-boarding to the Facilities & Real Estate and on-the-job training is provided.
Our Culture
Jacobs partners with VERCIDA to help us attract and retain diverse talent. For greater online accessibility please visit to view and access our roles. As a Disability Confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role.
If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please .
Your application experience is important to us and we’re keen to adapt to make every interaction even better. We welcome feedback on our recruitment process and if you need more from us before deciding to join Jacobs then
