Directs program management oversight and execution activities to ensure deliverables meet high standard expectations and are submitted on time.
Oversee RAG status, risks, issues, and change requests to ensure reporting accuracy
Supports planning, directing and coordination of executive level communications
Works with stakeholders to ensure program scope definition meets business objectives.
Builds and manages stakeholder needs and expectations tied to the content of materials and upcoming deliverables due
Drives resolution of issues, including those outside established programs of work.
Implements SOPs and controls tied to the execution of building presentations
Performs regular QA of work to ensure content is consistent within and across documents, accurate, and formatted properly
Drives adherence to program processes, procedures, methods, and standards for program delivery and leverage across the program.
Directs the communication of status, issue, and risk disposition to all stakeholders, including senior management, on a timely basis.
Directs the identification of risks which impact program delivery and ensure mitigation strategies are developed and executed when necessary.
Subject matter expertise in the areas of content coverage should be learned
Escalates program risks to the Program Director, or Program Sponsor, when appropriate.
Creates Town Hall decks, talking points, and works on special projects for Group Lead
Overall accountability to ensure that the overall Metrics process monthly reviews and annual metric alignment and attestation are performed according to plan with buy in from stakeholders, Risk and Audit.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
10+ years of experience
Strong program management skills (PMP preferred) and experience leading large scale transformation efforts in the past
Superior communication skills (oral and written) are required and an essential part of this role
Should demonstrate a commitment to quality and extreme attention to detail
Excellent interpersonal relationships with ability to influence and negotiate with stakeholders
Critical thinking and problem-solving skills
Strong Excel (pivot tables, v-lookup, ideally macro development) and PowerPoint skills (creating decks with professional look and feel)
Education:
Bachelor’s/University degree or equivalent experience, potentially Masters degree
Project and Program ManagementFull timeNew York New York United States$170,000.00 - $300,000.00