EY ServiceNow Technical Consultant - Technology Consulting New Zealand 

New Zealand, Auckland, Auckland 

568461211

Kei a koe te mana I The choice is yours

As our member of our ServiceNow practice you will be joining a high-performance team who deliver a range of projects for our enterprise clients across New Zealand and Australia. Your role will include

• Engaging with clients to understand their requirements and desired outcomes

• Mapping client requirements to ServiceNow solutions and design

• Configure, customise, and implement ServiceNow modules, workflows, and integrations.

• Lead and mentor junior consultants on ServiceNow projects

• Collaborate with hybrid delivery teams across New Zealand, Australia and offshore

• Conduct training sessions and knowledge transfer to client teams.

• Stay current with ServiceNow developments and industry trends to provide innovative solutions.

This role provides tremendous opportunity for growth and development. Not only will you be working alongside the leading ServiceNow practitioners in the market, but you will also have access to first-class training and development opportunities, including sponsorship to CTA and MCA.

Ō Pūmanawa I What we’re looking for

Here is our ‘wish list’ but don’t worry if you don’t tick all the boxes. We’re interested in your passion, strengths, what you want to learn, and how far you want to go.

• Bachelor's degree in computer science, Information Technology, or a related field.

• 5 or more years of experience as a ServiceNow Consultant or similar role.

• Expertise in configuring and customising the ServiceNow platform.

• Strong understanding of IT Service Management and Operations

• Familiarity with Finance and Risk domains, including IRM (Integrated Risk Management) and GRC (Governance, Risk, and Compliance).

• Experience with Customer Service Management / Telecommunications Service Management processes.

• ServiceNow certification(s) preferred.

• Excellent communication and client-facing skills.

• Ability to work independently and as part of a team.

• Strong problem-solving and analytical skills.

Nice to have

• Eligibility for immediate right to work in NZ (New Zealand)

• CTA or CMA certification

• Experience in positioning ServiceNow with broader enterprise architectures

• Experience with Domain Separated environments

Kuhu mai ki a EY I Come, be a part of EY

• Explore how a career at EY is yours to build at

• Discover how, when and where you can work at

• Learn about our commitment to DE&I at

• Discover the various ways our benefits can cater to your needs, across wellness, financial wellbeing, and family-friendly policies which include 26 weeks gender neutral paid parental leave at

Apply now… we’re over 1,000 perspectives in Aotearoa New Zealand and we’re ready to welcome yours.

Our preferred applicant will be required to undertake employment screening by EY or our external third-party provider.