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Facebook Program Manager Messaging Integrity Operations United States, California, Sunnyvale 568353369
10.06.2024
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Program Manager, Messaging Integrity Operations Responsibilities
- Own, develop, execute and manage integrity support strategies for Meta’s messaging products with Product, Engineering, Operations and Policy teams
- Analyze data, identify trends for harm on the platform and provide recommendations for process, policy, and product improvements to develop or improve scalable solutions
- Develop, maintain and continually improve human review workflows. Track and analyze key operational metrics and ensure KPIs/service goals are met
- Lead investigations and resolve issues that are escalated to the team regarding potentially abusive content or real-world threats
- Work with vendor facing teams to develop, support and improve scaled review processes supporting Meta’s global user base
- Use strategic thinking and problem solving skills to identify, set strategy for, and resolve large and complex business problems
Minimum Qualifications
- 4+ years of experience working in an Operations, Analytics, Product, Engineering, Consulting, Project Management or equivalent team
- 2+ years of project /program management experience driving end to end initiatives
- 1+ years of experience analyzing large datasets in SQL, Google Sheets or similar tools
- Experience leading process improvement projects across a dynamic and cross-functional landscape
- Experience working in, communicating with, and leading global cross-functional project teams
- Demonstrated experience navigating ambiguity and achieving outcomes in fast paced environments
Preferred Qualifications
- Experience working in Integrity
- Experience operating autonomously across multiple teams
Data Center
About Meta
$93,000/year to $136,000/year + bonus + equity + benefits
Individual pay is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base salary, Meta offers benefits. Learn more about at Meta.
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