Job responsibilities
- Supports the strategic definition and configuration of optimal solutions that address clients’ needs and objectives through collaboration with our clients and other internal teams such as Sales and Product.
- Contributes to the construction of pricing proposals and value analysis reports to demonstrate product benefits to clients
- Delivers compelling oral and written presentations with associated technical skills in building sales decks and training collateral
- Establishes forums to coordinate across the Product Solutions team to enable a successful configuration of solutions
- Partner with sales as the technical and payments domain expert of a client-facing team, including contributing to RFI/RFP responses.
- Lead discovery meetings to understand user’s business priorities, their challenges and prescribe solutions that will solve their most pressing needs.
- Understand the competitive landscape and existing architecture to assess how JPM can be best positioned to win the client’s business; Build relationships with key decision makers, business owners and founders
- Demonstrate JPM’s end-to-end solutions to our future and current users to showcase JPM’s unique business value and differentiators; Answer product features and technical questions from customers.
- Clearly differentiate JPM’s products and services as well as provide user references to highlight JPM’s value add to their business; Provide feedback to product management about product enhancements that can address customer needs and provide additional value.
- Share and learn best practices and re-usable assets with other Client Consultants to enhance the quality and efficiency of the team; Stay current on competitive analysis and market differentiation;
- Support marketing events including executive briefings, conferences, user groups, and trade shows.
Required qualifications, capabilities, and skills
- 3+ years of experience or equivalent expertise in problem-solving on a team within a cluster of products
- Experience supporting the sales cycle by producing sales decks, training collateral, pricing proposals, and value analysis reports
- Demonstrated prior experience working in a highly matrixed and complex organization
- Proficiency in Microsoft Word, Excel, and PowerPoint
- BS/BA in Computer Science, Business Information Systems(BIS), Information Technology, Engineering, Math or equivalent with an ability to learn technical concepts
- 1-3 years post college work experience in technical/business consulting, software engineering, sales/pre-sales. Experience of the software development lifecycle (SDLC) is a bonus.
- Exceptional written and verbal communication skills. Able to deliver compelling presentations and demonstrate products virtually and in person.
- Ability to work with users to solve challenging problems, and simplify/explain hard, complex concepts to both technical and non-technical audiences
- Curious, self-starter who likes to be challenged and deal with ambiguity and willing to learn new technologies and business processes.
- Highly motivated and optimistic, organized and have the ability to prioritize multiple tasks.
Preferred qualifications, capabilities, and skills
- Knowledge of one programming language like Java, Python, Ruby, Node.js, C#, or C++ or the interest to learn a programming language is a bonus.