Citi Group Officer Client Onboarding & Servicing Team 

China, Hong Kong 

567756173

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

- Hybrid (Internal Job Title:Team- C05) based in Hong Kong.Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.

In this role, you’re expected to:

• To receive, review and process the applications received via remote channels to ensure all required documentation is complete, accurate and the bank/investment account can be opened
• To conduct service calls to assist customers (if necessary) in completing the online applications to maximize the business opportunities
• To handle inbound enquiries from prospects relating to remote account opening application, provide guidance on application requirements and processes
• To coordinate with branches on bank account opening appointments

As a successful candidate, you’d ideally have the following skills and exposure:

• Relevant experience
• High School diploma or equivalent
• Proficient in Microsoft Office
• Ability to work occasional weekends to support sanity test
• Demonstrated analytical skills and able to work in a team

Take the next step in your career, apply for this role at Citi today

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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