Expoint - all jobs in one place

The point where experts and best companies meet

Limitless High-tech career opportunities - Expoint

Monday Business Data Analyst 
United States, New York, New York 
567235621

30.03.2025

This position offers an exciting opportunity to be a leader and influence the direction of impactful initiatives, while identifying and enhancing opportunities to improve the day-to-day operations of the CX Organization.

About The Role

This position offers an exciting opportunity to be a leader and influence the direction of impactful initiatives, while identifying and enhancing opportunities to improve the day-to-day operations of the CX Organization.

  • Analyze complex data sets independently, identify key insights, and translate them into actionable recommendations.
  • Create and maintain dashboards to track performance, monitor KPIs, and communicate insights to the team through occasional business reviews.
  • Manage end-to-end projects by partnering with stakeholders to achieve our OKR goals. Drive experimentation by designing tests and analyzing the outcomes in order to make launch decisions.
  • Assist operational teams with implementing advanced capabilities such as AI tools, work-force management tools, and much more.
  • Plan, monitor and analyze AB tests for new features and capabilities.
  • Collaborate with data engineers and BI developers to better log data and manage the accessibility of data tables.

Requirements:

  • 3+ years of proven experience in a similar data analysis role
  • Proficient level of SQL is a must
  • Experience with BI tools (Tableau, Looker, etc.) is a must
  • Exceptional data visualization skills
  • Experience with statistical modeling and AB test methodologies
  • Ability to tell the story and present the results in a clear and interesting way
  • Fluent in English & comfortable communicating with stakeholders around the globe
  • Quick learner who thrives in a high pace environment
  • Excellent team player
  • Strong attention to detail
  • Customer Experience Knowledge from SAAS companies is a plus

Visa sponsorship for this role is currently not available.