Amazon Engineering Operations Technician 

United States, Virginia, Manassas 

567124696

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key job responsibilities
- Tasked with driving innovation while reducing operational costs in the facilities.
- Drive projects with moderate complexity.
- Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA).
- Perform rack installs, rack decommissioning, operational readings and facility management.
- Provide key performance indicators to senior engineers.
- Responsible for the on-site management of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation.
- Performance and oversight of maintenance and operations on all electrical, mechanical, and fire/life safety equipment within the data center.
- Ensure all safety procedures are adhered to while performing work.
- Perform basic support concepts such as ticketing systems, root cause analysis, change management creation, writing procedures and building management systems.- Walk job sites in uneven terrain. Maintain balance and perform construction tasks while on a ladder.
- Regularly lift and/or move up to 39 pounds unassisted and participate in group lifts for 40+ pounds.
- Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull.
A day in the life
- Working semi-autonomously in operation and maintenance of mechanical and electrical equipment in a data center
- Execution of project scopes of basic complexity
- Providing timely escalation for all facilities-related issues within the data center
- First-line troubleshooting and reporting of facility and high-criticality events within a pre-determined service level agreement (SLA)
- Providing assistance to junior and peer EOTs
- Oversight of third-party vendors to ensure that all work performed is in accordance with established safety protocols, best practices, and local legislation
- Utilization of administrative tools for change management, ticketing, and asset management.
- Flexibility for changes to work schedule depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule.
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- 1+ years of electrical or mechanical experience
- 1+ years of data center or mission critical facilities (example: hospital, military facility, public safety facility, etc.) experience
- High school or equivalent diploma

- 2+ years of data center or mission critical facilities (example: hospital, military facility, public safety facility, etc.) experience