Wells Fargo Loan Workout Specialist 

United States, Iowa, Des Moines 

56701327

In this role, you will:

• Provide support to internal and external customers in complex initiatives relating to collection portfolios data to reduce delinquency and restructuring of loans within the Loan Workout functional area
• Evaluate risk and analyze account information including financial statements and total relationship
• Coordinate initial loan renewal process and negotiate with borrower or attorneys in order to determine workout solutions
• Restructure supervised loans, recover charged off loans and research account equity to determine full or partial charge off or attend foreclosure sale
• Conduct research and determine resolution for title and collateral perfection issues
• Review and research complex operational challenges that require research, evaluation, and selection of alternatives related to low to medium risk deliverables
• Monitor portfolio for policy compliance and adhere to risk rating Identify opportunities for process improvements within scope of responsibilities in Loan Workout area
• Present recommendations for resolving complex situations and exercise independent judgment while developing expertise in the functions, policies, procedures and compliance requirements
• Coach and assist less experienced colleagues
• Provide issue specific training and participate in departmental projects
• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals

Required Qualifications:

• 2+ years of Loan Workout, Commercial Lending experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Commercial Collections experience
• Customer Centric mindset
• Advanced Microsoft Office skills (Excel, Word, Outlook, Teams)
• Excellent analytical skills
• Excellent verbal, written, and interpersonal communication skills
• Ability to identify root-cause issues/improvement opportunities, and designapproaches/programs/productsto improve overall quality assurance
• Knowledge and understanding of collections operations: compliance and governance oversight
• Leadership skills with the ability to train and lead others
• Ability to work in a fast-paced deadline driven environment
• Strong organizational, multi-tasking, and prioritizing skills
• Ability to assess current processes/procedures and make recommendations for efficiency
• Experience resolving and working through escalated and complex customer issues
• Ability to recognize and escalate issues to management for any process breaches
• High-volume outbound call experience
• Experience with InfoLease and Artiva systems

Job Expectations:

• This position currently offers a hybrid work schedule of three (3) days in office and two (2) days from home.
• Office location:801 Walnut St,DES MOINES, IA 50309
• Ability to work additional hours as needed
• Relocation assistance is not available for this position.
• Visa Sponsorship not available for this position

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.