Share
The Supervising Associate within RMS-Global Security team would be required to develop subject matter
expertise the Global Security disciplines. An individual should be able to continuously add value to assigned
processes and develop solutions for situations that may not have been previously documented. Managing the
will be another important aspect of this role.
• Manages performance of team members-from setting goals to assessing performance against goals to providing
performance feedback
• Manage efficiency and productivity of team members
• Work allocation and ensure delivery in agreed timelines
• Ensures adherence to work-flow protocol and tools
• Coordinates training schedules for new and existing members of the team
• Coaches and mentors team members for professional development and recommends training requirements to
address perceived gaps
• Lead change management
• Drive efficiency initiatives for the process and the team
• Drive team building activities
• Stay abreast of emerging trends and lessons learned. Create and deliver presentations to communicate new
developments, updates etc.
• Actively participates in activities and programs of RMS Philippines, RMS, and GDS
• Ensures active participation of the team in activities and programs of RMS Philippines, RMS, and GDS
Client Management:
• Building genuine relationship with stakeholders and Region Security leaders.
• Actively manage the client’s expectation through setting up a robust client management framework
• Responsible for addressing & resolving service delivery issues / escalations
• Provides first point of contact for guidance to the team
• Experienced professional whose knowledge has been expanded through exposure to diverse and/or complex
situations and who can work independently
• Exceptional and proven customer service skills, including responsiveness and commitment to quality. Ability to listen
to, and accurately capture others’ expectations and concerns; should be clear and concise when responding to• Highly developed project management skills
• Teaming attitude and excellent inter-personal and leadership skills
• Succinct and structured verbal and written communication skills with proven ability to explain in a crisp, clear and
concise manner
• Innovative mindset and adaptive to changing technologies
• Proficient in MS excel, word and PowerPoint
To qualify for the role, you must have
• At least a bachelor’s degree from a reputable institution
• At least 7 years of professional experience, out of which, some experience should have any/most of the following:
o Risk/Crisis Managemento Incident Management
• Managing reasonably mid-size teams
• Candidates with exposure to handling international customers/client interaction would be preferred.
• Well-developed analytical, interpersonal, and communication (both verbal and written) skills in English
• Credible experience working in a fast-moving, client-driven environment
Ideally, you’ll also have
• Candidate should be willing to work in rotational shifts
• Candidate should be willing to work in a flexible week off setup
Technologies and Tools
• Experience in MS office suites like Microsoft 365, MS Excel, PowerPoint
What you can look for
• A Team of people with commercial acumen, technical experience and enthusiasm to learn new things in
this fast-moving environment
• A team which has its foundation in the core values of trust, respect and teaming. The team whichacquire and demonstrate new skills.
• Opportunities to work with Global Executive risk management teams on strengthening and monitoring
compliance framework
• Taguig City (Philippines)consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you willyou to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact,
your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the
world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to
help others find theirs.
EY exists to build a better working world, helping to create long-term value for clients, people and society and
build trust in the capital markets.help clients grow, transform and operate.new answers for the complex issues our world today.
If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
These jobs might be a good fit