About the Role
In this role, you’ll focus on projects that require a balance of strategy, systems thinking, and creativity. You’ll help establish the effective messaging and information architecture for features in the Rider/Maps space, drive alignment across teams, and ensure that every word reflects Uber’s commitment to accessibility, inclusivity, and simplicity.
What You Will Do
- Design impactful content for app interfaces, guiding users through their journey with clear, concise, and engaging language
- Develop scalable frameworks that align with global user needs and business goals.
- Collaborate across disciplines, partnering with product managers, engineers, researchers, product designers, and product marketing managers to deliver cohesive end-to-end experiences
- Incorporate insights and data from research, user feedback, and analytics to validate and improve your work
- Advocate for accessibility principles, ensuring content is inclusive, localized, and aligned with Uber’s global standards
- Contribute to team growth by developing content guidelines, sharing best practices, and helping scale content design at Uber
- Manage your time and priorities effectively, balancing multiple projects in a fast-paced environment
- Develop content guidelines and other tools to grow the practice of content design at Uber
Basic Qualifications
- 3+ years of relevant experience in content design and UX writing
- A portfolio demonstrating your ability to craft clear, impactful content for digital products
- Experience collaborating across cross-functional teams to deliver user-centered solutions
Preferred Qualifications
- A degree in English, Communication, Psychology, Design, Marketing, Journalism, or a related field emphasizing storytelling and critical thinking
- Experience designing for consumer-facing products with an understanding of content design best practices
- Familiarity with localization, accessibility, and global content standards
- Proven ability to manage multiple projects simultaneously while maintaining quality and meeting deadlines
- Strong communication and presentation skills, with the ability to advocate for content decisions
- Background in conversational content design is a plus
For San Francisco, CA-based roles: The base salary range for this role is USD$152,000 per year - USD$169,000 per year.
You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link .