Citi Group Card ThankYou Rewards Program Manager – Redemption Journeys/PartnershipsON 

United States, Florida, Jacksonville 

563474092

Responsibilities:

• Manage overall strategy including overall relationship management with our partners including numerous major national brands

• Manage day to day business interactions and tactical priorities with partners including but not restricted to campaign brainstorming, execution, expanding functionalities, marketing strategy and general operational issue resolution

• Manage platform initiatives that drive program growth from start to finish by working with partners and internal Citi teams such as product, tech, legal, and sourcing

• Work with TY management and Citi Legal to analyze contractual obligations and determine contract/governance path forward related to third party redemption support

• Develop decks for senior management updates and quarterly business reviews by managing all aspects of strategy, performance, financials and capabilities management oversight

• Maintain a database of general performance, operational tracking, and marketing campaigns; provide redemption summaries and recommend themes for future campaigns and/or partnerships

• Work on securing new partnerships to expand the breath of redemption opportunities

Qualifications:

• Bachelors Degree required
• Strong verbal and written communication skills, including presentation skills.
• Project management experience with the proven ability to develop project plans and drive a diverse group of stakeholders to identify and achieve milestones within deadlines.
• Superior organizational skills, with proven ability to successfully manage multiple, concurrent priorities in addition to strong judgment and critical thinking skills.
• Self-motivated with a passion for establishing and maintaining a culture of control within the business.
• Demonstrated relationship management skills with ability to deepen relationships, build partnerships, and influence a group of diverse stakeholders across the businesses and key functional support areas.
• Detail oriented, with proven ability to question and identify opportunities within existing processes and business practices by leveraging previous experiences and knowledge of the business.
• Functional knowledge of the Credit Cards industry and applicable rules, regulations, and processes.
• Pragmatic problem-solver, forward thinker with independence of thought.

Anticipated Posting Close Date:

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