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Responsible for first class communication and coordination of external customers and internal Field Service organization and service job dispatch
Driving the overall execution of the GEHC customer service contract loading into all applicable processes including additions, deletes and modifications to existing contracts. This may include field communications and verification along with contract submission paperwork.
Assisting on timely and accurate billing of customers for contract and non-contract services.
Maintain Install database accuracy by supporting field team and external customers via phone and email.
Provide support for timely resolution of customer invoicing disputes in coordination with service teams.
Manage local purchases and cost allocation (vendor creation, PO creation/management, Invoice booking).
Participating on Service Offers activities
Minimum College degree in related field (management studies, logistics, economics, etc.)
Excellent verbal, written, and communication skills in both Greek and English
Negotiation skills
Ability to manage all aspects of customer service, customer satisfaction, and contractual commitments.
Inclusion and Diversity
We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.
Total Rewards
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
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