SAP SAP iXp Intern - Customer Success Marketing & Communications Coordinator 

Canada, Ontario, Toronto 

561763886

Three reasons to intern at SAP

1. Culture of collaboration: meet with mentors, make new friends across the globe and create a thriving personal network.

1. Project-driven experience: gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables.

1. Gain visibility: with SAP Internship Experience Program in your title, you’ll have a global network of SAP leaders, entrepreneurs and career development opportunities at your fingertips.

Duration: 8 months

Communications, Customer Events & Webinars:

• Professional writing, editing, and proofreading of internal and external communications

• Actively engage in the design and content management of internal assets (newsletters, emails, and SharePoint pages)

• Create and execute end-to-end external email campaigns promoting virtual customer programs (e.g., webinars)

• Timely coordination and execution of internal meeting cadences (quarterly business reviews, state of the business reviews, and more)

Video & Graphic Design:

• Design and edit video and audio content such as event recap videos, customer stories, team videos, podcasts

• Develop & design customer email campaigns, internal newsletters, and communication templates, manage internal and external facing distribution lists, and engage inboxes

Content Strategy & Management:

• Help to create and maintain content for CSM audiences and customers

• Maintain solution pages for all Cloud ERP post-sales activities

• Run content audit to update broken assets and links

• Ensure internal Community Engagement SharePoint pages are up to date

What you bring

We’re looking for someone who takes initiative, perseveres, and stay curious. You like to work on meaningful innovative projects and are energized by lifelong learning.

• Background in Marketing, Communications, Public Relations or Commerce related degree (Bachelor’s, Master’s, MBA)

• Strong written communication skills (email, PPT, newsletters)

• Proficient in content creation (videos, newsletters, etc.) and management

• Website management skills/experience an asset

• Previous marketing/communications experience an asset

• Prior experience with email campaigns, webinar management, and any marketing automation tools is a plus

• Strong Relationship/Interpersonal skills

• Detail Oriented

• Curious and eager to learn

• Demonstrated Self Starter

• Strong organizational skills

• Business Acumen

• Strong collaboration skills

• Experience with graphic design tools such as Canva, Adobe Suite

• Digital Media experience is an asset

• Experience with Zoom and/or other virtual event hosting tools is an asset

• Experience with SAP Microsite Platform a strong asset

• Experience with Sharepoint

• Business Process/Supply Chain Education/Experience an asset

• Passionate about customer experience

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