As a Business Analytics & Reporting - Automation - Associate in the Analytics team, you will provide dedicated analytical & reporting support for the team on operational metrics, reporting, and analytics. You will partner closely with key Business owner / leads to promote the development of reporting, analytics, and operational metrics. This includes the development of a management dashboard, operational metrics, and creating decks.
Job Responsibilities:
- Provide dedicated analytical & reporting support to the team on operational metrics, reporting and analytics
- Develop visually appealing dashboards using Tableau and Excel
- Develop automation using Microsoft suite (Excel, PowerPoint)
- Develop a deep understanding of operations systems and processes in order to build meaningful insights with data while identifying and recommending process improvements, enhancements, refinement to reporting stack and analytics
- Define, monitor and report on key performance indicators (KPIs) for the Receivables Process
- Fulfill ad-hoc data queries and business analysis requests to support the business with valuable insights and data in decision-making
- Develop and maintain strong partnerships with Offshore & Onshore team through strong communication and participation in discussions related to data, ideation, reporting, Resiliency & regulatory requirements.
- Create executive presentations (both one-pager slides and structured presentations – in PowerPoint or any other tool) for senior management
Required qualifications, capabilities and skills:
- Minimum 6 years of total experience, primarily on data visualization i.e., Tableau along with - operations and Business Analytics
- Expertise with Tableau in building of data models, LOD(s), data hierarchies, data blending, implementing security at dashboard and data level (based on roles) and Tableau Auto / server
- Hands on with automation using Microsoft Excel and PowerPoint (Reporting using multiple data sources, sharepoint lists and web scrapping)
- Proven history of delivering timely, high quality, senior manager-level reporting and analysis from diverse, complex data sources
- Strong data analysis/quantitative aptitude with ability to quickly learn new metrics, operations processes, and datasets
- Strong ability to convert data into information and insights through visualization & presentations
- Strong attention to detail Excellent communication, presentation (both oral and written) & influencing skills
- Leverage subject matter expertise in driving conversations and/or influencing decisions/direction with Business / stakeholders
- Excellent partnership record and ability to build effective business relationships required to leverage parts of the organization as required
- Create executive presentations (both individual slides and structured presentations)