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What you will be doing:
Primary responsibilities will include deploying, managing, and maintaining AI/HPC infrastructure in Linux-based environments for new and existing customers.
Be the domain expert with customers during planning calls through implementation.
Handover-related documentation and perform knowledge transfers required to support customers as they begin rolling out some of the most sophisticated systems in the world!
Provide feedback to internal teams such as opening bugs, documenting workarounds, and suggesting improvements.
What we need to see:
Bachelor's degree in Computer Science, Electrical Engineering or a related field, or equivalent experience.
4+ years providing in-depth support and deployment services, solving problems for hardware and software products.
Knowledge and experience with AI Factory / HPC, including Linux System Administration, process management, task scheduling, kernel management, boot procedures, troubleshooting, performance reporting, and optimization.
Cluster management technologies.
Scripting proficiency.
Good interpersonal skills with the ability to maintain and deliver resolutions for customer-blocking issues as they arise. Excellent verbal and written English skills.
Strong organizational skills and ability to prioritize/multitask easily with limited supervision.
Experience with Schedulers such as SLURM, LSF, PBS, etc.
Ways to stand out from the crowd:
Industry-standard Linux certifications.
InfiniBand or Ethernet Experience.
Experience with GPU-focused hardware/software.
Experience with MPI.
Automation tooling background (Ansible, Salt, Puppet etc.).
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