Capital One Manager Risk Communications Consultant 

United States, Virginia, Arlington 

560464550

JOB RESPONSIBILITIES

• Build a deep understanding of internal clients’ business and objectives, stakeholders, differentiators, potential risks and opportunities

• Partner closely with clients and cross-functional partners to develop and implement a range of communications strategies and creative solutions

• Build and maintain trusted relationships with cross-functional teams, clients, and leaders

• Exhibit comfort navigating ambiguity and change; support change management efforts Be a subject matter expert and consultant, providing sound communications guidance and recommendations to clients

• Write and edit communications from a range of internal sources

• Ensure that communications tell an articulate, consistent story, providing the right context and level of detail

• Drive and/or collaborate with appropriate partners on marketing, communication activities, and events

• Apply data-driven, analytical thinking to create effective communication strategies

• Leverage internal channels to support communications and tactics

• Exhibit excellent judgment; understand, identify and effectively navigate potential risks and sensitivities

• Be a self-starter who enjoys working in a fast-paced, highly collaborative environment

• Be an outstanding communicator and presenter, both written and verbal

Measure impact and support process improvement

• Ensure all work is executed through a lens of strategic impact and measurement

• Identify new opportunities to institute best practices and governance

• Develop and maintain deep fluency and expertise in relevant external trends impacting the business and its peers

To be successful in the role, you must have:

• Ability to be a self-starter and problem solver who enjoys working in a fast-paced, highly collaborative environment

• Excellent written and verbal communication skills

• Experience with a variety of communication channels (gmail, Zoom, Slack, etc.)

• Proven ability to manage multiple tasks and work effectively with multiple constituents, including peers, executive and management, and partners

• Exemplary organizational skills, analytical talent and attention to detail

• Ability to self-motivate, think creatively to integrate problem-solving and structured thinking

• Draws from experience to apply sound judgment decisions and recommendations

• Ability to pose insightful questions, listen to others and learn

• Openness to regular and candid feedback

Basic Qualifications

• Bachelor’s degree or military experience

• At least 5 years of experience in communications, marketing, or public relations

Preferred Qualifications

• Previous communications experience focusing on diversity, inclusion and belonging

No agencies pleaseCapital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; Newark, New Jersey Ordinance 12-1630; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.