The Senior Program/Project Manager role will be focused on executing and leading Europe, Middlemodernization and innovation. The responsibilities will also include the day-day management of the implementation of regulatory and business mandatory enterprise enhancements.
The Program Manager will reportto the Global Head of PMO for Issuer Services within the technology divisionand Product Head for EMEA technologies.
This role will be part of a team that will focus on introducing and implementing revised processes, applied governance, and standardization across the technology division, with a focus on creating best practices on the full technology Lifecyle of Agile deployment and the associated activities centered on theefforts of a global technology stack.
Create, manage, and report on key milestones that make up the various programs and projects that the division is delivering against
- Business Management related functions supporting programs/projects – Budget & capacity planning
- Responsible for all executive management reporting, and the preparation and delivery of all supporting collateral including but not limited to the full maintenance of the project/program in Citi’s Project Management Tool
- methodology, understand mapping of project deliverables to EPICS and User stories, track delivery of work through usage of JIRA dashboards;conductPI (Program Increment) planningand manage PI cycle
- Daily program management and oversite throughout the lifecycle of transformation programs
- Focus on the creation and implementation of a robust Project governance (controls) structure for the Issuer Services technology group
- Manage the risks and issues of the program and work with the teams to take corrective measurements
- Manage all stakeholders’ communication
- Interact with the PMO group to manage the main program documentations according to Citi’s policies and procedures
- Interact and manage the relationship with the assigned technical lead/ teams to understand critical milestones, deliveries, and releases
- Asses risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citi, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
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