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Monday Channel Partner Manager - CRM 
United States, Colorado, Denver 
55977292

30.03.2025

What You’ll Do

  • Drive Retention Initiatives : Actively engage with customers to help them achieve their goals and maximize the value they derive from monday.com.
  • Leverage Insights : Use machine learning models, predictive analytics, and customer data to identify trends, opportunities, and risks that impact retention.
  • Deliver Personalized Solutions : Design and execute custom training sessions, webinars, office hours, and demos tailored to customer needs.
  • Collaborate Across Teams : Work closely with Customer Success Managers, Sales, and Product teams to align on strategies, share insights, and ensure a seamless customer journey.
  • Be a Creative Problem Solver : Tackle challenges with innovative thinking and empathy, crafting long-term solutions that enhance customer success.

What We’re Looking For

  • 2+ years of experience in a B2B customer success, retention, or account management role (preferred experience with SMB and mid-market customers).
  • Strong ability to manage multiple accounts at various stages of the customer lifecycle.
  • Comfort with using CRM tools and a data-driven approach to decision-making.
  • Fluency in English is a must, with excellent communication skills (written and verbal) to connect with a global customer base.
  • Creative mindset with proven problem-solving abilities in dynamic environments.
  • Passion for continuous improvement and driving results in a fast-paced environment.

Please note that this role is on a hybrid model.

Visa sponsorship for this role is currently not available.