What We’re Looking For
- 2+ years of experience in a B2B customer success, retention, or account management role (preferred experience with SMB and mid-market customers).
- Strong ability to manage multiple accounts at various stages of the customer lifecycle.
- Comfort with using CRM tools and a data-driven approach to decision-making.
- Fluency in English is a must, with excellent communication skills (written and verbal) to connect with a global customer base.
- Creative mindset with proven problem-solving abilities in dynamic environments.
- Passion for continuous improvement and driving results in a fast-paced environment.
Please note that this role is on a hybrid model.
Visa sponsorship for this role is currently not available.