Capital One Senior Manager Experience Designer 

United States, Texas, Plano 

559669736

Senior Manager, Experience Designer

About the Role

This role requires expertise in data-heavy applications, strong leadership skills, and a product-thinking mindset to streamline complex financial workflows.

What You’ll Do

As a Senior Manager, you will:

• Reimagine credit policy workflows, translating complex business requirements into intuitive, data-driven user experiences.

• Leverage your expertise in data analysis, visualization, and business applications to design solutions that bring clarity to complex datasets.

• Champion best practices in UX and product thinking, influencing both the team and the broader Dealer organization.

• Act as a change agent, ensuring modern design methodologies and automation principles are integrated into credit policy processes.

• Collaborate with cross-functional teams to bring ML-driven automation into traditionally manual workflows.

• Thrive in ambiguity, helping shape early-phase projects and guiding stakeholders through the transformation process.

What You’ll Bring

• Deep Data Expertise – Strong data visualization skills and experience working with complex data environments. Ability to communicate intricate insights in a clear, compelling way.

• Business Acumen – A strong understanding of business strategy, with the ability to quickly grasp credit policy and its broader implications.

• Product Thinking – Experience working on complex product use cases, with a focus on usability and business impact.

• Change Leadership – A proven ability to influence teams, drive best practices, and lead digital transformation efforts.

• Senior-Level Maturity – The confidence and expertise to operate independently in a complex environment, providing leadership and strategic direction.

• Adaptability – Ability to work in an early-stage project environment, helping define both the problem space and the solutions.

Basic Qualifications

• At least 6 years of experience with UX design

Preferred Qualifications

• Experience understanding complex Data environments

• Strong business acumen

• Excellent communication and soft skills to deliver complex ideas

• Experience updating process and procedures with automation and machine learning

• Portfolio of Data visualizations samples and case studies

Plano, TX: $175,500 - $200,300 for Sr. Manager, DesignThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.