Wells Fargo Physical Collateral Examination Associate 

United States, New York, City of Rochester 

558583761

About this role

This territory is based intheYou must live in assigned territory for efficiency purposes or be

In this role, you will:

• Schedule and route daily travel to customer locations within an assigned geographic area, incorporating overnight stays to reduce travel time for optimum productivity.
• Physically inspect inventory and assess the condition to confirm the collateralized position.
• Reconcile discrepancies with the customer and document details to support final inventory inspection results.
• Build relationships with customers through setting inspection expectations, answering questions, providing support with payment systems and raising customer growth inquiries to our commercial and portfolio teams.
• Communicate with manager, account manager and peers to resolve issues and escalate risks
• Participate in audits of floor plan inventory at various dealerships and companies
• Perform physical inspections of dealer inventories and reconcile with business records through effective communications with account managers
• Review approval requests and ensure completion of all operating and action measures within established timeframes
• Inspect physical existence of collateral and verify the borrowers' records to determine adherence to approve loan structure
• Receive direction from supervisor to ensure accurate responses on customer inquires and disputes
• Exercise judgment in determining the cause of discrepancies and disposing of any variances
• Assess condition of collateral with prompt and accurate reporting to confirm the collateralized position
• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals

Required Qualifications:

• 6+ months of Collateral Examination experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Good verbal and written communication skills
• Intermediate Microsoft Office (Word, Excel, Outlook, and PowerPoint) skills
• Ability to work independently and in a team environment
• Customer service experience
• Able to anticipate and adapt to rapidly changing, growth-oriented environment
• Outstanding problem solving and decision-making skills
• Proficient knowledge of business practices and processes
• Ability to work with limited supervision

Job Expectations:

• Must be willing to travel overnight up to 50% of the time
• Ability to push/pull 50 pounds and lift 25 pounds
• Ability to work in outdoor environments up to 8 hours per day
• Ability to travel daily with 4 or more hours of driving per day
• Reliable transportation for daily business travel
• Must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance A

Additional Information:

• This position does not support VISA sponsorship
• Posting may come down early based on applicant volume

Pay Range

$22.36 - $33.51

24 Aug 2024

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.