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Essential Responsibilities
You will be responsible for the quality delivery of multiple payroll processes and service to the businesses:
• Respond to and manage HR & Benefit queries via ticketing system coming from GE HealthCare colleagues, managers and HRM's in a timely, and professional manner. Correctly administers all HR Operations and Benefit processes.
• Maintain quality of work based on service delivery metrics.
• HR Operations: maintaining and updating employee records. Overlooking HR transactions, such as onboarding, offboarding, promotions, and employees´ life-events.
• Maintain regular HRIS input by collecting relevant employee lifecycle information, such as personal data, contract terms, and benefits and compensation details.
• Payroll Compliance: ensure accurate payroll inputs and assisting payroll colleagues checking payroll outputs, arising from multiple HR processes across the Israel payrolls within GE HealthCare.
• You will have some autonomy to make decisions within a defined framework and you will consult more senior team members for issues outside of defined policy/parameters.
• Resolve issues in situations that require good knowledge and judgment within established procedures (HR Ops & Benefits).
• HR portal content: maintain and ensure portal remains relevant with the right level of information to support our colleagues in a self-service model. Update portal with new or adjusted policies, propose new content and work with People Operations and HR colleagues to define strategy for the local portal.
Qualifications
For roles outside of the USA- This role requires minimum 2 years’ experience in the Human Resources & Benefits Service Delivery. Knowledge level is comparable to a Bachelor's degree from an accredited university or college (or a high school diploma with relevant experience).
For roles in USA - Bachelor's degree from an accredited university or college (or a high school diploma / GED with at least 4 years of experience in Job Family Group(s)/Function(s)).
Requirements
• Great interpersonal skills with strong customer service focus. Capable of eloquently explain technical payroll information to others.
• Knowledge: good understanding of benefit management and local regulations.
• Strong Analytical Skills: Ability to analyse complex data sets and derive meaningful insights to support HR-related decision-making.
• Attention to Detail: A meticulous approach to work, ensuring accuracy in documentation creation.
• Communication: Effective written and verbal communication skills to interact with variousstakeholders and respond to employee inquiries professionally.
• Adaptability: Willingness to embrace challenges and adapt to a dynamic work environment.
• Software Proficiency: Microsoft Excel and Workday proficiency are a plus.
• Payroll processes basic knowledge is an advantage.
Desired Characteristics
Strong oral and written communication skills. Ability to document, plan, market, and execute programs.
Process Improvement: Identify opportunities for process optimisation and contribute to the implementation of best practices across the People Operations organization.
Have a basic understanding of key business drivers; uses this understanding to accomplish own work.
Have a good understanding of how work of own team integrates with other teams and contributes to the area.
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