Amazon Training Specialist AGI Data Services United Kingdom, England, Cambridge 558400426
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The Training Specialist provides an exceptional learning experience, facilitating blended learning for the AGI-DS org. The role requires the ability to support planning, scheduling, coordination and execution of end-to-end training. The Training Specialist will work close with the Training Manager to track and drive completion of training reporting and task completion through the Learning Management System (LMS). Training Specialists also work to identify areas of improvement at a site level and to drive innovation within training approaches.Key job responsibilities
Facilitate classroom training following the approved curriculum.
Actively work to maintain theoretical proficiency in assigned trainings. Maintain expertise in their current role by staying current on tools, process, procedures, and training techniques.
Manage the classroom to ensure an organized and productive learning environment for all trainees.Ensure trainee success by providing coaching & feedback during training and providing feedback to Training Manager on trainee engagement and performance.Manage relevant tasks within the Learning Management System (LMS), such as enrolment and scheduling of learners & trainings, and troubleshoot any implementation issues.
Publish training reports as per the agreed standard/template.
Collect the feedback on the effectiveness of the training programs/modules/content through training surveys, ongoing observations or while taking the course(s) and shares it with the relevant stakeholders.
Communicate with the relevant stakeholders on the progress and needs of ongoing trainings.
PREFERRED QUALIFICATIONS
Bachelor’s Degree in relevant field
Demonstrated working knowledge of eLearning development tools such as Captivate, Articulate Studio/Storyline, Camtasia, Adobe Photoshop/Illustrator, or Flash
Ability to use multiple learning methods and link appropriate methods with subject matter
Experience working with a globally-distributed management organization
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