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Make the Best You. Key Responsibilities
You will deliver excellent customer service and manage the needs of our customers (internal and external) through our communication channels (phone and email), such as receiving high volume customer enquiries, orders or any associated item.
Liaise closely with Sales, Logistic & Material team in driving action to satisfy customer order requirement & delivery performance You will be accountable for meeting individual (KPIs) and team goals. Continuously identify work process improvements. Perform administrative duties, reports and special projects associated with Customer Support Key Experience & Capabilities:
Relevant Diploma or Degree with minimum 2 years working experience in Customer service or Support environment
Knowledge in SAP (order management package), and Proficient in MS Office application
Excellent personality traits; Good attitude, enthusiastic, detail-oriented, responsible, trustworthy, ethical and goal focused
Analytical thinking and high problem-solving skills.
Stress tolerance and able to work under pressured environment Ability to speak local dialect will be an added advantage Discover More
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