Job responsibilities
- Partner with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery.
- Consider and plan for upstream and downstream implications of new product features on the overall product experience.
- Support the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers.
- Analyze, track, and evaluate product metrics including work to time, cost, and quality targets across the product development life cycle.
- Write the requirements, epics, and user stories to support product development.
- Assist in performing business valuations of new and existing features and products.
- Consult with peers across the portfolio on ways to measure impact, to inform prioritization of roadmaps.
Required qualifications, capabilities, and skills
- Minimum 3 years of experience or equivalent expertise in product management or a relevant domain area.
- Proficient knowledge of the product development life cycle.
- Experience in product life cycle activities including discovery and requirements definition.
- Developing knowledge of data analytics and data literacy.
- Highly proficient in MS Office, including Excel, PowerPoint, PitchPro.
- Demonstrated ability to manage multiple, diverse work streams to completion.
- Strong collaborator with robust organizational skills, able to crisply set agendas and run effective meetings.
Preferred qualifications, capabilities, and skills
- Experience working in business finance or analytics, preferably in financial services.
- Fluency in evaluating digital products for customer and business impact, and measuring with specificity.
- Demonstrated business acumen including sound understanding of how Credit Card and Consumer Banking products create value.