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• Minimum of 6 years of proven experience in technicalsupport or a similar role
• Expertise in relevant technologies and products
• Strong problem-solving and analytical abilities
• Excellent communication and interpersonal skills
• Ability to effectively manage and prioritize multipleprojects and tasks
• Bachelor's degree in Engineering or a related field;Master's degree preferred
• Expert technical knowledge and subject matter expertise
• Strong leadership and mentoring skills
• Ability to drive innovation and continuous improvement
• Results-oriented approach and ability to meet businessobjectives
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