JPMorgan Trade lifecycle Team Leader/ Associate 

India, Maharashtra, Mumbai 

555751378

As a Trading Services Associate, you'll serve as a vital resource for the front office and client-facing stakeholders. You'll act as the liaison between the business, technology, control partners, and operations. Your role includes the investigation of inquiries, monitoring trade execution flows, trade reconciliations, and the fundamental understanding of our trading platforms and systems. Candidates must be able to provide and communicate solutions (in person, by phone, and by email) in a fast-paced, high-pressure environment.

Responsibilities:

• Provide end-to-end trade flow support across all product channels globally
• Monitor ongoing support needs to address changes and gaps
• Drive continuous improvement efforts, while reducing risk across all touch-points in the trade path
• Ensure the accurate and timely escalation and resolution of all inquiries
• Address ad hoc queries from operations, technology, and the front office
• Facilitate training for new application users
• Work with the business, technology, and operations to determine priorities, schedule of releases, and detail of the requirements for future enhancements/products

Qualifications:

2 3 years of financial industry experience

• Bachelor’s degree strongly preferred
• In-depth knowledge of Excel, PowerPoint, and Internet technologies
• Highly disciplined, a self-starter, and the ability to execute on assignments independently
• A team player who demonstrates work ethic and consistently demonstrates a high-level of professionalism
• Attention to detail with superior written, verbal, and problem-solving skills
• Excellent organizational and time management skills
• Ability to communicate with all levels within the Line of Business
• Strong capacity for operating in a flexible, dynamic environment where creative and strategic thinking is required

Responsibilities:

• Timely and accurate capture of all transactions in the Risk Management Systems
• Complete intraday / end of day processes including completeness and reconciliation checks to ensure capture of new trading activity and general book management has been processed accurately
• Work closely with Operations functions and infrastructure groups to support a ‘one team approach’
• Ensure all controls are diligently performed, completed, and signed off on a timely basis
• Clear and concise communication with all support teams to ensure the timely and efficient resolution of queries
• Participate and contribute to the various strategic initiatives; keep improving and evolving processes and business architecture
• Build an in-depth understanding of all trading structures from both a financial and operational perspective

This role requires a wide variety of strengths and capabilities, including:

• Understand all relevant derivatives and hedging products (Interest Rate Swaps, Basis Swaps, Cross Currency swaps, Forward Rate Agreement (FRA), Foreign Exchange (FX), Zero Coupon and Overnight Index Swaps (OIS), Bond and Futures)
• Knowledge of the front to back Operations process (including the key elements such as confirmations, settlements, and regulatory reporting) and facilitate issue resolution across teams
• Understand the key elements of other infrastructure groups (i.e. Finance, Market risk, Credit risk, Operational risk, Legal, Collateral, etc.) and recognize the impact of the actions of the Trade support team on these areas
• Must have clear communication skills and an ability to use these to work collaboratively, explain, and challenge, as appropriate
• Attention to details and sense of ownership
• Great team player able to work in a pressurized and changing environment
• Possess strong analytical and numerical skills
• Strong problem solving, control, and project management skills
• Strong technical skills, especially in Excel (VBA is a plus)