In this role, you’ll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.
Your Role and Responsibilities
- Ability to take full ownership and deliver component or functionality.
- Supporting the team to deliver project features with high quality and providing technical guidance.
- Responsible to work effectively individually and with team members toward customer satisfaction and success.
Required Technical and Professional Expertise
- Align Case for Change and Change Management strategy to overall organizational/project goals
- Apply Organization Change Management (OCM) framework, methodology and tools to create a change strategy to support adoption of the changes
- Conduct organization impact analysis and enterprise redesign strategies emerging out of large-scale transformation/business model innovation/digital transformation/globalization initiatives and identify key stakeholders
Preferred Technical and Professional Expertise
- Ensure high quality and timely execution of communication plans and strategies by on-time design and development of quality communication collaterals – Mailers/ newsletters/ posters/ flyers etc.
- Support training efforts by managing the development and deployment of training materials using effective training channels
- Work with key stakeholders to establish and maintain the commitment necessary to address workforce transition challenges that might arise and implement change deliverables