This job is responsible for planning and coordinating the execution of project/small program deliverables which requires the engagement of multiple teams. Key responsibilities include communicating work objectives, coordinating delivery, facilitating sync points across teams, providing end-to-end visibility into the health of the deliverables, and managing program risk and compliance to standards. Job expectations include ensuring delivery meets the client’s expectations in terms of the functionality, quality, timeline, and cost.
This job is responsible for planning and coordinating the execution of project/small program deliverables which requires the engagement of multiple teams. Key responsibilities include communicating work objectives, coordinating delivery, facilitating sync points across teams, providing end-to-end visibility into the health of the deliverables, and managing program risk and compliance to standards. Job expectations include ensuring delivery meets the client’s expectations in terms of the functionality, quality, timeline, and cost.
Responsibilities:
- Leads and coordinates routines to support delivery (for example, kick-offs, status reviews, stakeholder meetings, change controls, and tollgates, etc.)
- Manages coordination of delivery and dependencies across multiple teams
- Facilitates communication and collaboration across organizations to support the deliverable completion and timeline
- Provides status updates for the deliverables to stakeholders and leadership pertaining to delivery, risks, issues, and schedule
- Works with sponsors and stakeholders to ensure that execution is aligned with deliverable requirements
- Supports resource planning for delivery and execution
- Ensures adherence with Enterprise Change Management standards
Required Qualifications
- 3–5 years prior project management experience
- 3–5 years experience with ITSM/Remedy
- Working familiarity with JIRA and Agile View
- Strong attention to detail with problem solving and organizational skills.
- Demonstrated ability to communicate (written and verbal) with internal and external partners.
- Ability to manage and shift priorities as needed.
- Strong risk and governance mindset
- Process design, remediation, and improvement skills
- Project Management skills and disciplines
- Strong relationship management skills to gain buy-in, build consensus and resolve conflicts timely.
- Strong problem solving and conflict resolution skills in a cross-functional team.
- Microsoft Office (Word, PowerPoint, Excel) proficient
- Ability to manage multiple priorities for concurrent projects effectively.
- Strong decision-making skills with an assertive and proactive communication style
- Must have excellent organizational skills and be able to handle multiple tasks to meet extremely compressed deadlines.
- Enthusiastic, energetic, determined, and positive –especially under pressure
- Ability to navigate enterprise, research, and resource information across the bank.
Desired Qualifications
- Experience supporting and participating in technology change efforts in project manager role.
- Project Management Professional (PMP) Certified
- Visio and process mapping
- Working familiarity with PPRT for program and project management
- Working familiarity with PCM for initiative financial management
Skills:
- Collaboration
- Project Management
- Result Orientation
- Solution Delivery Process
- Stakeholder Management
- Analytical Thinking
- Business Acumen
- Financial Management
- Influence
- Risk Management
- Agile Practices
- Architecture
- Data Management
- Solution Design
- Technical Strategy Development
1st shift (United States of America)