The “” will be based inSalt Lake City, UT, reporting to
Responsibilities:
Organize, plan and direct program schedules and budgets.
In charge of tracking relevant metrics and drive action items based on results.
Provide help, knowledge and expertise with contract negotiations as required.
Oversee all interdepartmental activities ensuring completion of all adherences made relative a to product development timelines, delivery, quality and the required business metrics.
Reviews program proposal or plan to resolve time frame, funding requirements, procedures for accomplishing program, staffing requirements and allotment of available resources to various phases of program.
Establishes work plan and staffing for each phase of program and arranges for recruitment or assignment of personnel.
Manage the coordination of product life cycle activities with P&L and customer satisfaction also has control for different accounts of various complexities.
Be the key channel of communication for customers and act as escalation in the event of customer issues.
In charge of customer´s satisfaction reviews and corrective actions.
Maintain current and develop additional business with customers.
Monitor and track that project and program deliverables are met.
Be accountable for maintaining excellent customer relations with both new and existing customers.
Holds up production sites for projects, costs and other customer related matters through business and expertise.
Qualifications:
Typically requires a Bachelor's degree in engineering or related field or equivalent experience.
Experience working in/with contract manufacturing/third party manufacturing directly or indirectly.
Typically requires a minimum of 7 years of experience in programadministration/managementor related area.
Demonstrates advanced operations, technical and people and/or process skills as well as customer (external and internal) relationship skills.
Demonstrates knowledge of multiple functional technologies/ processes, industries or functions and understanding of interdependencies of such processes at the site.
Accountability for the program wellness.
Demonstrates expert knowledge of the function and a thorough understanding of Flex and related business.
Demonstrates detailed expertise in very complex functional/ technical area or broad breadth of knowledge in multiple areas.
Understands the strategic impact of the function across sites.