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SAP Business Processes Consultant / Expert - 
Kazakhstan, Almaty Region 
552862457

04.07.2024

Core Tasks include:

  • Evaluation of innovative industry- and technology- trends and development of corresponding industry process- and solution-maps. Support for internal strategic portfolio planning.
  • Enforcement of industry-specific service-offerings. Detailed design of industry-specific / corporate customer processes.
  • Identification of enterprise services. Proposal of software-decisions (SAP-products with integration of non-SAP-products) within the customer Process, Application- and IT-landscape.
  • Mapping of business process to enterprise IT-architecture.
  • Define requirements for individual development or integration needs.
  • Performance of reviews (process oriented and relation to IT-mapping).
  • Define corresponding organizational structure.
  • Implementation of designed processes.

Key Responsibilities & Tasks

  • Drives business consulting by translating the customer's vision into solutions
  • Maps business processes to SAP solution requirements
  • Supports the transformation towards the Intelligent Enterprise
  • Drives change management to achieve business transformation objectives
  • Supports end-to-end solution design and configuration across all relevant solutions (on-premise, cloud and hybrid), applying SAP methodologies and standards
  • Participates in transition planning of customer solution landscapes
  • Drives deployment of best practice business processes for specific industries
  • Supports pre-sales activities
  • Performs solution reviews and feasibility studies
  • Supports escalated projects
  • Occasionally takes over responsibility as a (sub-)project lead or team lead for a service delivery
  • Delivers customer workshops and trainings
  • Supports in partner-led projects to ensure ecosystem and customer success
  • Introduces SAP and industry leading practices based on pre-existing templates, standard content and experience
  • Creates project documentation and documentation of delivered services
  • Supports the evolution of the relevant section of the services portfolio for the respective solution area and key related areas; can be owner of a service and/or supports updates to the portfolio
  • Supports in solution testing and issue resolution
  • Can mentor business process consultants


Experience & Educational Requirements
Functional Experience

  • Several years of experience in business process consulting (3+)
  • Has a minimum of five years' experience in service delivery
  • Has a minimum 2 of full-cycle SAP solutions implementation completed projects
  • Good understanding of industry and/or LoB specific business processes > Holistic understanding of the relevant end-to-end processes of SAP’s Intelligent Enterprise Suite
  • Has performed feasibility studies / PoCs etc.
  • Good understanding of public cloud software Managerial Experience
  • As a sub project lead and/or team lead in a service engagement
  • As a coach for colleagues
  • As community lead, stream lead or topic owner within an internal community Other Experience
  • Demonstrates effective emotional intelligence English: Fluent
  • Other languages: Fluent with the local country language Education
  • University degree or equivalent work experience Professional Training & Certification
  • Solution Certification