Salesforce Renewals Manager - German Speaking 

Ireland, Dublin 

551937623

Job Category

Job Details

The Renewals Manager is responsible for owning and executing a portfolio of renewal contracts in an assigned territory.
to secure every renewal.Responsibilities:

• Develop and execute win/win negotiation strategies for contract renewals that maximize contract value while protecting and enhancing customer trust.

• Partner with Account Executives and Sales leadership to fully understand and develop a clear renewal strategy for each customer based on data driven decisions

• Identify customer requirements, perform detailed forensic analysis, uncover roadblocks, and demonstrate strong account management and commercial capabilities to drive renewal to on-time closure.

• Collaborate closely with Sales, Customer Success, Finance, Pricing, Legal, Product and the Renewals team to streamline the resolution process including notifications and approvals

• Provide renewals management with regular status updates, concise summaries of highly complex issues and accurate transparency to forecasted attrition and advance as needed.

• Accurately maintain/update a rolling 120 day forecast of renewals in your territory and ensuring any uncovered risk is clearly communicated in order to develop resolution strategies .

• Follow and adhere to best practices for all internal processes including, but not limited to Opportunity Management, Data Quality, Quotations and Forecasting

Required Skills/Experience:

• Proven success in a Renewals, Operations, Commercial, Sales or Account Management capacity.

• Strong analytical background with proven problem-solving skills.

• Demonstrated success working at a detailed level with cross-functional teams and customers to build compelling cases and drive consensus

• Excellent negotiation skills.

• Highly effective communication skills and capable of explaining sophisticated situations clearly and credibly across all functions and levels of the organization.

• Fluent in German as well as English

Desired Skills/Experience:

• Knowledge ofproduct and platform features.

• Experience negotiating complex multi-year contracts.

• Willingness and desire to take on additional tasks or pilot projects that are beneficial to the department or to the organization

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