JPMorgan Custody Reference Data Analyst 

Philippines 

550212676

As an Analyst within the Custody Manila team, you will perform static setup related activities to facilitate seamless operations and ensure client satisfaction. You will collaborate with the team lead to execute processes, enhance workflows, and promptly escalate issues, thereby contributing to the strategic objectives of the department.

Job responsibilities:

• Perform asset setup, recertification, and related activities
• Perform client account setup and related activities
• Perform callbacks of SSIs to Transfer Agents/ Fund Administrators
• Ensure all tasks are completed within required SLAs and escalate issues to the immediate manager
• Assist in daily monitoring of requests received
• Work closely with offshore partners to provide seamless delivery of required tasks
• Maintain Weekly and Monthly Metrics Reports to management and stakeholders and lead the governance meetings with stakeholders
• Update SOPs and ensure compliance with controls
• Work with manager to identify and execute process streamlining opportunities
• Work on various BAU Projects assigned from time to time & ensure timely completion of projects

Required qualifications, capabilities, and skills:

• At least 2 years of experience in Banking Operations or Financial Services Operations
• Knowledge of financial instruments and trade life lifecycle
• Strong attention to details
• Able to work in fast paced environment
• Flexible and adaptable to changes in process and organization
• Strong team player
• Highly coachable and open to feedback
• Good written and verbal communication skills and able to escalate timely and clearly

Preferred qualifications, capabilities, and skills:

• Bachelor's degree in a relevant field
• Experienced on process improvement
• Experienced on scripting intelligent automation tools

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Must meet minimum employment tenure requirement. Specific roles require longer tenure in current position to be eligible to apply. Unless established for specific positions by the line of business, the standard tenure requirement is 12 months.

Meets satisfactory performance standards as defined by the firm
By submitting an application and/or joining the interview, you affirm to meet the Internal Mobility Eligibility Requirements as stated in the Applying for Internal Positions Firmwide Standard. You are expected to provide true and accurate information to the Company during the recruitment and application process. Knowingly giving false or misleading information shall be subjected to the imposition of appropriate corrective action, following the firm’s HR Policies and Guidelines.
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