What you’ll do
As anIT Business Services Consultant,you are responsible to:
- play a key role in our customers S/4 journey where high quality, downtime minimized S/4 conversion are the measure of success
- consult with the customer assisting them to articulate their outcome-based requirements - this includes technical architecture and it's supporting processes
- collaborate with internal partners to identify relevant standard solutions that would be available for efficient deployment.
- where required, innovate (architect, design, build, test a customer specific solution)
What you bring
- Bachelor’s degree or higher in one of the following areas: Computer Science, Engineering, Information Management
- Solid know-how of SAP Technologies and Products (SAP certification highly beneficial)
- Expert level BASIS, HANA, SUSE knowledge (preferably Pacemaker experience) > 6 years
- Good knowledge of hyperscaler infrastructure, tools, and processes > 2 years
- S/4 experience including technical conversations (hands on and problem solving), Fiori, embedded gateway etc
- Scripting in python, bash etc
- Problem solving skills, including incident resolution, RCA
- Able to take technical requirements, identify existing solutions or architect new & Define roadmap for innovation adoption
- Analyse current landscape setups, goals and challenges in order to suggest ECS CAS continuous improvement solutions and innovation
Soft skills
- Strong communication skills: Articulate technical details effectively to non-technical individuals using clear and concise language.
- Customer-focused: Thrive in high-pressure situations and maintain a strong focus on delivering exceptional service to customers.
- Excellent presentation skills: Capable of delivering engaging presentations, utilizing storytelling techniques and PowerPoint to effectively convey information.
- Strong documentation abilities: Skilled in creating comprehensive and organized documentation, including standards and procedures.
Work experience
- 10+ years working in IT Technical Operations in ABAP/JAVA/JANA/DB2
- Strong operations background, with recent architecture experience
- Working in customer-facing roles,
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