JPMorgan Lead Technical Program Manager 

United States, Washington, Seattle 

547247243

Job responsibilities

• Dive deep to understand customer needs and specifically challenges related to site reliability, and build a product roadmap that optimizes their experiences.
• Manage multiple, sometimes competing priorities.
• Work with product, design, engineering, and operation teams to deliver the next generation of products and solutions that JPMorgan Chase Consumer and Community banking can use for Site Reliability.
• Establish mechanisms across IT and Partners to improve the customer experience.
• Distill complex and ambiguous technical problems to their core elements.
• Develop recommendations based upon data.

Required qualifications, capabilities, and skills

• 5+ years of technical product or program management experience
• 7+ years of working directly with engineering teams experience
• Experience managing and driving programs across cross functional teams

Preferred qualifications, capabilities, and skills

• 5+ years of project management discipline including scope, schedule, budget, quality, risk and critical path management experience
• Experience running a Site reliability program for a large organization
• Experience operating autonomously across multiple teams, demonstrate critical thinking and thought leadership