Amazon Application Engineer RBS 

India, Karnataka, Bengaluru 

546909

Work/Life BalanceMentorship & Career GrowthKey job responsibilities
BASIC QUALIFICATIONS• 5+ years of software development or technical support experience
• Own support activities for services and regularly work with development teams to establish and improve service support
• Should have in depth understanding of software development principles, design patterns and best practices
• Understand/debug existing code and should be able to write clean and efficient code
• Good understanding of relational database management systems like MySQL, PostgreSQL using SQL is essential
• Familiarity with software testing principles and experience in testing is valuable
• Provide technical guidance and mentor junior engineers
• Should be able to analyze complex technical solutions, propose innovative solutions and guide resolution process
• Should be able to effectively communicate with cross-functional teams, stakeholders and clients
• Able to handle high impact incidents, perform pattern, root cause analysis and drive to logical closure
• Excellent communication skills, possessing the ability to support customers over email, phone or screen-shares
• Exhibit strong team oriented interpersonal skills with the ability to effectively interface with a wide variety of people and roles from junior engineers to senior leadersPREFERRED QUALIFICATIONS• Strong understanding of support processes SLA, handling tickets, monitoring, processes and metrics.
• Hands on experience in Cloud technology is plus.
• Hands on experience distributed applications/enterprise applications is plus.
• Experience in developing automated solutions

- 5+ years of software development, or 5+ years of technical support experience
- Experience troubleshooting and debugging technical systems
- Experience in Unix
- Experience scripting in modern program languages

- Knowledge of distributed applications/enterprise applications
- Knowledge of UNIX/Linux operating system
- Experience analyzing and troubleshooting RESTful web API calls
- Experience working in AWS eco-system leveraging AWS services.