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DEVELOPER RELATIONS: Provide guidance and support to application developers, assisting them in understanding and adhering to Amazon's submission requirements and best practices.CAREER PATH: Device Associate I being the entry level role, Amazon Appstore provides opportunities to advance vertically to DA II and DA III roles, taking on increased responsibilities. Alternatively, employees can explore lateral movements into Business Analyst positions such as BA Support, BA I or BA II, transitioning into leadership roles such as Program Manager or Operations Manager, or specializing in Quality Assurance as QAT or QAE. The employee's career path will be driven by their performance, interests, and the Appstore's evolving requirements, which will be supported by continued training, mentorship, and cross-functional opportunities.Key job responsibilities
1. Test applications on FireOS and similar devices for compatibility and performance
2. Implement manual testing procedures for devices and applications.
3. Execute test cases for apps, services, and devices, covering simple and complex features
4. Document and report bugs, failures, and quality issues using appropriate systems
5. Monitor issue resolution, adhering to defined SLAs and escalation procedures
6. Follow standard operating procedures and test methods as defined by the team
7. Collaborate with peers and managers, seeking guidance when necessary
8. Meet daily productivity and quality targets, aligning with customer-centric philosophy
- EDUCATIONAL BACKGROUND: Bachelor's degree in Computer Science, Information Technology, or a related technical field, with relevant certifications in software testing or quality assurance
- WORK EXPERIENCE: Little or no prior work experience required, with willingness to learn and apply new skills
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