PayPal Technical Account Manager - 

France, Auvergne-Rhône-Alpes 

545054562

Your way to

and work alongside peers inGlobal Technical Supportand Enterprise Integrations.As thekey technical advisyour merchants,build strong relationshSRE (Site Reliability Engineering)roduct, andadvocate on your merchants’ behalf to improve products, systems, and processes.

Your day-to-day

After onboarding with your new-hire, on a day-to-day basis

• Diagnose issues withAPIs,SDKs,payment flows,and latency,and communicate these to merchants and internal stakeholders.

• customer experienceimprovementsand best practices

• Build strong relationships to help merchants be successful now and into the future

• Learn new skills, technologies,and tools to grow personally and professionally

What do you need to bring

• German fluency would be advantageous. English fluency is a prerequisite.

• You’re curious, enjoy problem-solving, and love getting to the root cause of issues — all while championing the customer with empathy and advocacy

• You’re technically minded, quick to adopt new tools, and have experience with web technologies like JavaScript, PHP, Java, REST, GraphQL, and SQL (or are eager to learn them).

• You’re a confident communicator, comfortable engaging with stakeholders at all levels — from merchant CEOs and CTOs to development teams

• You’re self-motivated, well-organized, and thrive working independently with the support of a collaborative team — even taking part in on-call rotations while maintaining work-life balance.

• You bring your authentic self to work, add to a diverse culture, and have relevant customer-facing, technical experience (and maybe even a degree).