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As part of the North America Solutions Architect Leadership team, you will coach and grow leaders of leaders, enabling them to drive customer outcomes through cloud-native architectures, Generative AI–powered innovation, and Agentic AI–driven automation. Together with AWS Sales, Services, and Professional Services, you’ll accelerate adoption, create industry-defining solutions, and deliver measurable business value.This role requires a leader who is both technically credible and visionary—able to shape how the industry adopts Generative AI, Agentic AI, and cloud innovation at scale. You will cultivate best practices in solution selling, executive communication, and value-driven architecture, while collaborating deeply across AWS to influence strategy, product direction, and customer success.Key job responsibilities
• Lead the North America Retail & CPG Solutions Architecture organization—coaching, developing, and scaling SA leadership with deep knowledge in Generative and Agentic AI applied across retail use cases.• Drive AI-infused strategic thought leadership, frameworks, whitepapers, and industry guidance to showcase AWS as the innovation partner for the Retail & CPG sector.• Act as a technical Executive Sponsor and trusted CxO-level advisor—helping leading brands accelerate their adoption of Generative and Agentic AI to deliver hyper-personalized experiences, AI-driven supply chain orchestration, and autonomous customer engagement at scale.• Partner with Sales, Services, Marketing, and Engineering to embed agentic AI capabilities—such as AI assistants and autonomous workflows—into customer transformation plans that unlock new business value.
- 15+ years design/implementation/consulting experience of distributed applications
- 10+ years management of technical, customer facing resources
- Bachelor's degree in Computer Science or similar field
- Working knowledge of latest software development tools and methodologies.
- Experience working with Enterprise customers.
- Strong verbal and written communications skills.
• Generative AI & Agentic AI Expertise: Proven experience integrating AI technologies—like LLMs, generative models, or autonomous agents—to drive customer transformation in retail, CPG, or adjacent industries.• AI-Powered Customer Journeys: Domain knowledge in AI-driven personalization, predictive product recommendations, dynamic pricing models, autonomously orchestrated supply chain or logistics decisions.• Strategic AI Advisory: Track record as a technical advisor at the CxO level, helping customers build AI-first cloud architectures that accelerate business growth and operational agility.• Thought Leadership in AI Transformation: Authored AI-driven industry assets (whitepapers, architectural frameworks, blog posts, talks) that helped Retail & CPG organizations embrace generative and agentic AI.• Cloud & AI Certification: AWS certifications in solutions architecture and ML, plus demonstrated ability to lead teams in adopting emerging AI services (e.g., AWS Bedrock, SageMaker, AI agents)Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
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