Bachelor's degree in Computer Engineering, Computer Science, a related technical field, or equivalent practical experience.
5 years of experience in a technical project management or a customer-facing role.
3 years of experience working with stakeholders, driving customer technical implementations, or transformation programs.
Experience supporting customers in cloud operations (e.g., launch and capacity planning, product release management), technical support, escalation management, or IT consulting.
Preferred qualifications:
MBA or Master’s degree in a Management, Technical, or Engineering field.
Experience collaborating across business units internally and at large enterprises, and translating business requirements into technological solutions.
Experience collaborating with channel partners, systems integrators, and third-party developers to deliver impactful solutions.
Experience in application/workload migration to public cloud providers.
Understanding of one of the following: IT operations, database systems, networking, IT security, application development, service architecture, cloud-native application development, hosted services, storage systems, or content delivery networks.
Excellent written and verbal communication, problem-solving, presentation, and management skills.