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What will you do
Work with the sales, operations, legal, finance, and product teams and elicit requirements using interviews, document analysis, requirements workshops, surveys, business process descriptions, cases, scenarios, data analysis, and task and workflow analysis
Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests and wants from the underlying, true business needs
Be responsible for the configuration or development of system changes in Salesforce
Understand the data model related to Salesforce Sales Cloud and Experience Cloud
Ensure solutions are portable so they can be promoted to additional environments, including production, by an automated deployment pipeline
Meet team standards for solution design, code, configuration, testing, and quality
Participate in peer reviews to provide and receive constructive feedback
Work as part of a scrum team as well as on your own with minimal supervision
Work with other technical teams to build integrated solutions
Support and troubleshoot integration issues
What will you bring
5+ years of Salesforce consulting or Salesforce implementation experience
2+ years of experience with Salesforce Lightning and Apex
Experience building Lighting Components (Aura or LWC)
Experience implementing the Salesforce Loyalty Management feature
Experience building and customizing Digital Experience sites for external users (Salesforce Experience Cloud)
Working knowledge of at least one of the following Source Code Management (SCM) technologies or similar: GitHub, Bitbucket, git
Knowledge of the Salesforce security model (data sharing and visibility, object and field security, etc) as it pertains to both internal and external users
Bachelor’s degree
Knowledge of how to develop and deploy solutions
Comfortable building and demonstrating prototypes in Salesforce
Ability to understand and troubleshoot implemented code
Ability to understand an implemented architecture and deliver on technical specifications
Ability to accurately scope, plan, and estimate the level of effort for tasks, with an appropriate balance of risk and effort
Good understanding of object-oriented technologies to develop software applications
Ability to work on your own and manage multiple-task assignments
Outstanding written and verbal communication skills, including presentation skills
Excellent problem-solving and troubleshooting skills with the ability to exercise mature judgment
The following are considered a plus:
Experience with Salesforce CPQ, Rebates Management
Experience with the deployment of Salesforce metadata using the Salesforce Command Line Interface (CLI)
Experience using Salesforce Scratch Orgs for Salesforce development
Experience with DevOps automation using one of the following or equivalent: GitHub Actions, Azure DevOps, Jenkins
Experience with at least one commercial Salesforce DevOps tool: Copado, Flosum, Gearset, AutoRABIT, or equivalent
Knowledge of document generation functionality and eSignature
Advanced degree in the area of specialization
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