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Apple iPhone & Core Technologies Quality Engineering United States, California, Cupertino 543537452
06.06.2024
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Description
To be a successful team member within Product Operations you will lead cross-functional Operations technical teams (DFx, DFm, Test, SQE, PQE and others) during product development and high volume production. As the senior technical advisor for the product line, you will partner closely with the Engineering throughout the lifecycle of development to enable operational success through to mass production. Some responsibilities include:**Product Quality Program Management: • Ensure operational technical readiness for all phases of the introduction cycle, including driving contract manufacturer preparation for pre-production builds • Own and drive key operational metrics including yield and UPH to ensure complete ramp readiness • Drive process development, documentation, optimization and validation, including all equipment requirement plans • Develop and implement new technologies to enhance production quality, capacity and efficiency • Provide regular VP level communication of technical health of program • Generate Product Quality Plan (PQP) • Monitor Outgoing Quality Control (OQC) and Customer Audit (CA) processes at OEM sites • Handle and triage quality critical issues • Drive ongoing product improvements with OEM partners • Support AppleCare Service & Engineering on specific requests • Conduct periodic reviews of Field/Factory Quality Data with OEM partners • Leads Weekly Quality Improvement Forums • Generate monthly Product Health summary • Support and attend new product development builds as required***Core Technologies Quality Engineer:These teams support various components and modules such as Connectors, Haptics, Inductive, Camera, Depth, Optical Sensing, Displays. Some responsibilities include:• Identify and drive quality improvement opportunities in future products• Lead Process FMEAs on new technologies and manufacturing processes• Lead technical Failure Analysis to support root cause analysis and issue resolution• Generate Product Quality Plan (PQP)• Establish quality monitoring mechanism which generate meaningful metrics providing indication of outgoing quality at all nodes in supply chain• Develop/Drive test correlation, metrology systems, sampling methods, cosmetics requirements, and more• Manage quality escalation and issues• Develop capable supplier that can be both technology and scaling partners• International Travel is required (up to 25%)
Key Qualifications
- **Product Quality Management
- 3+ years of Quality experience in one or more of the following disciplines: New Product Introduction / Design Engineering / Manufacturing Operations
- Experience partnering with off-shore manufacturers, high volume production and traveling to manufacturing sites
- Strong statistical and data analytics skills - statistical process control and sampling methods
- Data driven and results oriented approach to problem solving, failure analysis techniques
- Direct experience program managing functional engineering teams (ME, EE, TE, DFX or other)
- Exceptional ability to build relationships; clear, consistent communication; data-driven and results- oriented; enthusiastic and motivated
- Obsessively passionate and inquisitive, who seeks to pursue everyday problems in innovative ways
- Laser-focused on the smallest details and able to use data forensics to solve complex manufacturing assembly quality issues
- Ability to travel internationally 25-30%.
- *** Core Technologies Quality:
- 3+ years of experience in a technical domain (preferably Connectors, Haptics, Inductive, Camera, Depth, Optical Sensing), high volume manufacturing, or development of consumer electronics or components
- Strong statistical and data analytics skills - statistical process control and sampling methods
- Data driven and results oriented approach to problem solving, failure analysis techniques
- Clear and consistent communication, including executive level presentation skills and ability to drive multi-functional teams
- Knowledge of Quality Systems, Design of Experiments, Reliability Methods/Models
- International Travel is required (up to 25%)
Education & Experience
BS in Mechanical, Electrical, Optical, Materials, or Industrial Engineering or equivalent. MS/PhD preferred.
Additional Requirements
- • Excellent written and verbal communication skills in English. Mandarin language skills are a plus but not required
- • Finance/business acumen (understand cost drivers and derive costs associated with managing quality)
- • Reliability methods and quality sampling methodologies
- • Third party production quality & process management experience
- • Experience working with customers
- • Project management experience
Pay & Benefits
- At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $119,900 and $181,000, and your base pay will depend on your skills, qualifications, experience, and location.Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
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