JPMorgan Commercial Banking International Client Onboarding 

Singapore 

542665643

As an Payment Implementation Associate within Commercial Banking International Client Onboarding team, you will be responsible for the international onboarding for Commercial Banking clients, helping our clients expand their business into international markets. You will work directly with the client and the coverage team to determine the best approach to onboard the client’s business to the Commercial Banking products and services, including completion of our due diligence process.

Job responsibilities

• Support senior International Onboarding Specialists (IOS) on client proposals, project charters, project plans, and/or cross regional on-boarding requests
• Manage standard product implementation and account opening requests in Asia Pacific, including supporting IOS on cross-region implementation deals.
• Manage onboarding activities via phone, telepresence, email and in person with internal business partners
• Own and drive identification, transparency, escalation, and resolution of risks and issues to closure
• Provide subject matter expertise for international regulatory requirements, products, documentation, and services
• Be responsible for informational ad-hoc inquiries relating to onboarding and product implementation
• Support global and regional onboarding initiatives to enhance client experience, operational and local regulatory requirements.

Required qualifications, capabilities, and skills

• Bachelor’s Degree in Finance, Economics or other related disciplines
• Minimum of 2 years of experience in Treasury Products and Services relevant business experience, including client facing &/or business support roles within the banking industry
• Ability to soundly execute quantitative and qualitative analysis, draw salient conclusions and present information in a concise and effective manner
• Good organizational skills both personally and across working team to meet deadlines in a fast-paced environment (time management and attention to detail)
• Good interactive personal and communication skills and ability to execute for positive results
• Demonstrate client focus and the ability to partner with various internal groups and client coverage
• Adaptable to a changing, dynamic work environment
• Proven ability to successfully manage conflict
• Demonstrated ability to execute the deliverables and apply project management methodology where applicable

Preferred qualifications, capabilities, and skills

• Proficiency in Chinese language is preferred to support the clients in China market
• Global Cash Management experience
• Experience with international KYC & regulatory requirements
• Industry certifications (CAMs, CTP, PMP)
• Direct client facing experience and good presentation skills
• Independent, self-motivated with an ability to adapt and be flexible in a team environment