Siemens Senior Site Reliability Engineer SRE 

United States, North Carolina, Charlotte 

542496560

In everchanging SaaS landscape there are a few persistent items that contribute to developing quality solutions with speed. Namely, ensuing operational activities are treated as software development enhancements, manual tasks are remediated though automation, risk reduction though compartmentalization of services/code and consumption of readily available provider services. Product/development teams require an accountable partner to advance on these topics, The SRE (Site Reliability Engineering) team will be this partner.

Responsibilities

• Direct managerial responsibility for all SRE team members in a single division
• Cross division role model to advance the SRE practice in Siemens
• Complete technological control over methods of automation, codifying optional activities, microservice architecture, platform engineering to ensure changes, updates or technical advancements are in place for a product
• Ensure the team is able to provide & lead the design, deployment, automation, and scripting solutions to drive new capabilities, visibility, and efficiency
• Simplify highly complex ideas, architectures and concepts to encourage achievable adoption
• Collaborate with other technical platforms and partners to engineer automated and integrated solutions between tools, services, teams that increase availability, reliability, and performance
• Own and ensure the internal and external SLA’s meet and exceed expectations
• Be part of maintaining a 24x7, global, highly available SaaS environment
• Participate in an on-call rotation that supports our production infrastructure
• Troubleshoot production availability incidents that often span across multiple teams and services
• Ensure the SRE team can lead production incident post-mortems, and contribute to solutions to prevent problem recurrence; with the goal of automated response to all non-exceptional service conditions
• Communicate to business and technical partners on incidents as they occur when they impact system performance or availability at a critical level

Required Knowledge/Skills, Education, and Experience

• Bachelor’s Degree with at least 6+ years of SRE leadership experience
• 6+ years experience as a Site Reliability Engineer or equivalent role
• Lead a large organization though a SRE transformation where existing applications were adapted to contemporary targets

• 6+ years experience with automation via scripting & API development
• 8+ years experience with software development in the cloud

• 6+ years experience with monitoring tools
  (Datadog, CloudWatch, CloudTrail, Cloudability, or equivalent tools)

6+ years experience with containerization, specifically Kubernetes

• 8+ years experience with Amazon Web Services (AWS) services

6+ years experience Terraform, CloudFormation, Ansible, or equivalent tools

Qualified Applicants must be legally authorized for employment in the United States. Qualified Applicants will not require employer sponsored work authorization now or in the future for employment in the United States.

Preferred Knowledge/Skills, Education, and Experience

• **Siemens Teamcenter software**
• Desired certifications include: Datadog, Kubernetes, Security, AWS certification
• Understanding of ITIL
• Deep understanding of Incident management strategies

• 4+ years experience with issue/incident tracking tool
  (ServiceNOW, ServiceDesk, Jira or equivalent tools)
• 8+ years experience with open source tools (Linux, Python, Git, Ansible)

• 8+ years experience Enterprise IT environment with distributed environments
• Networking concepts, including firewalls, VPN, routing, load balancers, security and DNS

Senior level system administration experience, including troubleshooting, support, mentorship/training, and oversight