Amazon Support Engineer III Benefits Experience & Technology BXT 

United States, Virginia 

541128033

As a member of the BXT Support Tools and Automation (STA) team, you will work to build tools to help improve our benefits administration process that will look to make the benefits experience more seamless for Amazonians.

- 2+ years of software development, or 2+ years of technical support experience
- Experience scripting in modern program languages
- Experience troubleshooting and debugging technical systems
- Bachelor’s degree in Computer Science, Engineering, or a related technical field, or equivalent work experience
- Production system technical support experience working in collaboration with engineering and business facing teams
- Knowledge of AWS based technologies
- Understanding of web services, technical workflows, and software development Experience with log aggregation tools for troubleshooting enterprise-level cloud applications

- Knowledge of web services, distributed systems, and web application development
- Experience troubleshooting & maintaining hardware & software RAID
- Experience with REST web services, XML, JSON
- Experience using AWS tools, including AWS CloudWatch, AWS S3, AWS DynamoDB, and AWS Lambda
- Ability to write intermediate level database queries using SQL
- Ability to write scripts in any programming languages such as Java, Python, etc.
- Experience supporting large-scale enterprise applications (whether internal or external facing)
- Development experience